This Privacy Policy explains what personal information about 77bd collects when you use our website and mobile app, how we use it, and the choices you have. Reading this document takes about five minutes. If something is unclear, our 24/7 live chat team can explain any section in plain language.
Who We Are at about 77bd
about 77bd operates the online betting and gaming platform available at https://about77bd.cam. We serve players in Bangladesh and accept bets on cricket, football, and other sports, as well as casino and live-dealer games. When you create an account, make a deposit via bKash, Nagad, Rocket, Upay or bank transfer, or contact support, you share information with us. We are the data controller for all personal data processed under this policy.
Data We Collect From You
We collect only what is genuinely needed to run a secure, fair platform. The table below shows each category, with examples and when we collect it.
| Category | Examples | When Collected |
|---|---|---|
| Account Information | Full name, date of birth, mobile number, username, password (hashed) | At registration |
| Identity Documents | National ID Card (NID), Passport, or Driving Licence | Before your first withdrawal |
| Financial Data | bKash/Nagad wallet number, bank account reference, transaction amounts and timestamps | When you deposit or withdraw |
| Device & Network Data | IP address, device type, OS version, browser, session duration | Automatically, on every visit |
| Gameplay Data | Game history, bet amounts, winnings, bonus usage | During gameplay |
| Support Conversations | Chat transcripts, submitted queries, complaint records | When you contact us |
| Marketing Preferences | Notification opt-ins, preferred sports/games, promo history | When you update settings or claim an offer |
We do not buy third-party marketing lists or scrape data from social media profiles.
Why We Use Your Data
Every piece of data we hold serves a clear purpose. If the purpose changes, we will notify you before processing starts.
Running Your Account
We need your account information to let you log in, place bets, claim bonuses, and withdraw winnings. Without this, we cannot provide the service.
Fraud Prevention and Platform Security
Device and network data, together with gameplay patterns, help us detect unusual activity such as multiple accounts, bonus abuse, or unauthorised logins. This protects both players and the platform.
Responsible Gaming
Gameplay data lets our team identify signs of problem gambling. If we spot concerning patterns, we may contact you or temporarily limit account activity, as outlined in our Responsible Gaming page.
Improving the Platform
Aggregated, anonymised data helps us understand which games and sports are most popular, where the app is slow, and how to improve deposit flows. No individual player is identified in this analysis.
Marketing Communications
If you opt in, we send promotions by SMS or in-app notification, for example, reload bonuses around BPL or IPL match nights. You can unsubscribe at any time from your account settings or by contacting live chat.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep sessions active, remember your language and odds display preferences, and measure how players navigate the site. The main types are:
- Essential cookies – required for login sessions and security. You cannot opt out of these while using the platform.
- Analytics cookies – help us count page visits and understand navigation paths. Data is aggregated and not tied to your name.
- Preference cookies – remember your display settings such as odds format and notification choices.
- Marketing cookies – used only if you have opted into promotional messages. These track which offers you have seen so we do not repeat them.
You can manage non-essential cookies in your browser settings at any time. Disabling analytics or marketing cookies does not affect your ability to place bets or withdraw funds.
When We Share Your Data
about 77bd does not sell your personal data. We share it only in the following situations:
- Payment processors – bKash, Nagad, Rocket, Upay, and partner banks receive transaction data needed to complete deposits and withdrawals.
- Game providers – providers such as PG Soft, Spribe, KA Gaming, Ezugi, Sexy Gaming, and FA Chai receive a session token to launch games. They do not receive your name or financial details.
- Fraud and security partners – anonymised device signals may be checked against industry blacklists to protect players from account takeover.
- Legal obligations – if a competent authority presents a lawful request, we are required to comply. We will notify you unless legally prohibited from doing so.
All third parties we work with are bound by data protection agreements and may not use your information for their own marketing purposes.
How Long We Store Your Data
We keep your data for as long as your account is active and for a period afterwards to meet legal and audit requirements. Specific retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account records | 5 years after account closure | Regulatory and audit requirements |
| Transaction history | 5 years | Financial compliance |
| Identity documents | 5 years after closure | Anti-money laundering rules |
| Support chat logs | 2 years | Dispute resolution |
| Marketing preferences | Until you unsubscribe | Consent-based |
| Analytics data | 13 months (rolling) | Platform improvement |
When a retention period expires, data is securely deleted or irreversibly anonymised so it can no longer be linked back to you.
Your Rights as a Player
You have the following rights over your personal data. To exercise any of them, contact our support team via 24/7 live chat. We aim to respond within two business days.
- Access: Request a copy of all data we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information, for example a misspelled name or wrong date of birth.
- Deletion: Request that we delete your account and personal data, subject to legal retention requirements.
- Restriction: Ask us to pause processing while a dispute is resolved.
- Portability: Receive your account and transaction data in a structured, machine-readable format.
- Withdraw consent: Opt out of marketing communications at any time without affecting your account.
- Object: Challenge processing that is based on our legitimate interests.
Security Measures We Take
Protecting player data is a core responsibility, not an afterthought. Our current security measures include:
- All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher.
- Passwords are stored as one-way hashed values. Even our own staff cannot read your password.
- Financial data is processed through encrypted payment gateways. We do not store full wallet or bank account numbers on our servers.
- Access to player records is restricted to staff with a documented need and is logged for audit purposes.
- Our infrastructure is monitored continuously, and security reviews are conducted on a regular basis.
Despite these measures, no system is completely immune to risk. If you suspect your account has been compromised, change your password immediately and contact live chat.
Players Under 18
Our platform is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. During registration, you must confirm your age. If we discover that a player is underage, the account will be closed, funds returned where lawfully possible, and all associated data deleted. If you believe a minor has created an account, please contact us immediately via live chat.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will display a notice on the platform at least 14 days before the new version takes effect. The "Last updated" date at the top of this page always shows when the current version was published. Continuing to use about 77bd after the effective date means you accept the updated policy. If you disagree with a change, you may close your account before it takes effect.
Get in Touch With Our Team
For any question about this policy, a data access request, or a concern about how your information is used, please reach our support team through the live chat button available 24/7 on about 77bd. Our team typically responds within minutes during peak hours and within two hours overnight.
For formal written requests, you may submit a detailed message through the live chat and ask for it to be escalated to our data protection team. We will acknowledge formal requests within two business days and resolve them within 30 days.
Read our Terms & Conditions and Responsible Gaming page for the full picture.
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